Self-motivated and cheerful customer service professional with 3+ years of experience helping customers navigate websites and resolving product and service Issues.
Provide support to riders over the emails or the tickets by resolving issues such as order-related queries, service delivery requirements, salary, bank reversal cases, shift payment, badge bonus or among others.
We just start a new plot run and doing Internal Payment Transactions Audit.
Communicate with riders over the email or tickets to provide and process information.
Partner with the relevant stakeholders to develop rider support solutions.
Ensure the quality of rider experience at Airlift.
Maintain records of rider queries, complaints and issues along with status updates.
Owner at AutoCraving's
Selling Auto Parts & Car Accessories.
Invite the clients to the Mega Events & Family Gala's
Invite the clients for Table talk, Project sites visiting or a Video Meeting.
Follow up to the clients, regarding property or new project which is onboard on Zameen Portfolio.
Customer Relation Officer at Easypaisa Outbound
Customer Relation Officer at Careem
Customer Relation Officer at UMT Administration
Social Media Representative at Sapphire Pakistan
Handled Social Media
Facebook, Instagram Chats
Working on Antlere Software & Shopify
Customer Support Executive at KKT Orthopaedic Spine Center
Appointment Confirmation
Booked Patients Appointment with Orthopaedic Consultants
Cold Calling for Patients Feedbacks
Working on Microsoft CRM, Google Sheets & Excels.
Backend Support Executive at Jazz Adjustment Team (Mobilink)
Resolution Provided to the Customer against Service Request of Customers.
Balance Deducted or Addition if the discrepancy found
Posting Incentive against the bundles
Working on Oracle Sieble, E-front & Other Portals.
Customer Support Representative at Moblink Helpline